Types of Information We Collect & Use
We collect the information you provide to us while using our Services when you register on our Sites or Apps, place an order, participate in any of our promotions, surveys or product review, sign up for any of our loyalty programs and when you contact us.
The information collected from you may include your name, age, mailing address, telephone/cellular phone numbers, e-mail addresses, account user name and passwords, as well as payment information. If you use a third party login to register or otherwise link to us, we may receive certain information about you from the third party (such as a social network) based on your registration and privacy settings on that third party service.
Please be aware that you are solely responsible for updating the personal information you provide to us. If you have registered with us (see Account Registration below) or participate in any of our other loyalty programs, you may update your personal information through your registered account or loyalty program account. If you elect to delete some or all of your personal information, please keep in mind that we may retain transactional data in accordance with various laws, regulations and our company’s retention policy.
We encourage you to register when shopping on our Sites or Apps or when using our Services; however account registration is not required. Our registration process may require users to provide contact information (such as name, age, mailing address, telephone/cell phone number, e-mail address and password). Registration helps us to provide an expedited checkout process, as well as provide a more tailored customer experience. The customer contact information you provide will be used to contact you concerning the status of an order, answer your questions and, unless you choose to opt-out, to send you communications about upcoming sales, contests, promotions, newsletters and product information. You acknowledge and agree that you are responsible for maintaining the confidentiality of your registration information and password. You are responsible for all use of the Sites or Apps under your registered account. If you would like, you can also fill out a customer profile. While it is not required, information obtained from the customer profile questions helps us to learn more about our customers and is used to improve your shopping experience and to provide you with more relevant content and advertising.
We will never knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If you are under 13 years old, please do not provide your information on our website or attempt to register on our Sites, Apps or Services.
Information We May Automatically Collect
California Privacy Rights
Pursuant to California law, residents of this state are entitled to ask us for a notice describing what categories of personal information we share with third parties or with corporate affiliates for their direct marketing purposes. We do not provide any personal information to third parties for their own direct marketing purposes. We however may share your personal information with affiliated third parties for their direct marketing purposes (see below Use of Information Disclosure section for more information about these companies). This category of affiliate is considered an unaffiliated party under California law and, if you are a California resident, you may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. If you want to request a notice or have any questions about our privacy practices or sharing of your personal information, please contact us at firstname.lastname@example.org .
How We May Use the Information Collected
The information we collect is used to improve the content of our Services, enhance the value of our products, expedite the shopping experience and communicate with affiliates and customers. This may also include to notify you about special events, product launches, applications for employment or career opportunities, contest entries, membership or loyalty programs you apply for, in responding to your comments, questions or complaints, and other information you have chosen to receive regarding our products.
Use of Information Disclosure
We use the information we collect from you for billing purposes and to fulfill your orders. We do not store your credit card information. If you have created a username and password to the site or if you have signed up to receive our email newsletter updates we may use your purchase history to personalize special offers and promotions for you. These offers and promotions will be delivered to you in the form of an email newsletter.
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Supplementation of Information
In order to process your credit card orders, we use Google Pay/PayPal/Shop Pay, a third party service, to validate and verify your account information. All billing and account info is transmitted via https which is a secure encrypted protocol system.
At all times, we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website or company. You cannot opt out of disclosure of your personal information if required by lawful order.
The security of your personal information is important to us. We use reasonable technological and physical safeguards to protect personal information you provide to us from loss, misuse and unauthorized access, disclosure, alteration and destruction. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet is 100% secure, however, we make all reasonable efforts to use commercially acceptable means to protect your personal information. In the unlikely event of a data breach, you will be notified as soon as possible.
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